Last updated: Dec, 18 2025
PromptXL (“PromptXL”, “we”, “us”, or “our”) values your privacy and is committed to protecting the data you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you use the PromptXL platform, website, and related services (collectively, the “Service”).
By using PromptXL, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
Name
Email address
Organization name (if provided)
Subscription plan details
This includes:
Prompts you submit
Code generated using PromptXL
Project metadata and configuration
Feedback, comments, or messages you provide
IP address
Browser type and device information
Usage patterns and interaction data
Logs related to performance, errors, and feature usage
If you connect external services (e.g., LLM providers, deployment platforms), we may store:
Configuration metadata
Non-sensitive connection details
We do not store your private API keys in plaintext.
We use collected information to:
Provide and operate the PromptXL Service
Generate, refine, and manage code and projects
Improve product performance, reliability, and UX
Develop new features and workflows
Communicate product updates and support messages
Monitor abuse, misuse, or security risks
For users on paid plans:
You retain ownership of the code and content you generate.
We do not access, use, or share your generated code for internal or external purposes without your explicit consent, except as required to operate the Service (e.g., debugging with permission, support requests).
Any use of your code beyond service operation will require opt-in consent.
For users on free plans:
You retain ownership of your generated code.
However, by using the free plan, you grant PromptXL a non-exclusive, royalty-free, worldwide license to:
Use
Analyze
Modify
Display
Reproduce
your generated code and prompts for internal and external purposes, including but not limited to:
Product improvement
Model evaluation
Marketing, demos, and educational content
Research and analytics
If you require strict confidentiality, you should use a paid plan.
We do not sell your personal data.
We may share information only in the following cases:
With trusted service providers (hosting, analytics, payment processors)
To comply with legal obligations or lawful requests
To protect PromptXL’s rights, safety, or infrastructure
With your explicit consent
All vendors are required to maintain appropriate confidentiality and security standards.
We implement industry-standard technical and organizational measures to protect your data, including:
Secure infrastructure and access controls
Encryption in transit where applicable
Limited internal access on a need-to-know basis
However, no system is 100% secure. You use PromptXL at your own risk.
We retain data only as long as necessary to:
Provide the Service
Meet legal and compliance obligations
Improve product functionality
You may request deletion of your account and associated data, subject to legal and operational requirements.
Depending on your jurisdiction, you may have rights to:
Access your data
Correct inaccurate data
Request deletion
Object to certain data uses
Requests can be sent to: [insert contact email]
PromptXL may process and store data in multiple countries. By using the Service, you consent to international data transfers where applicable.
PromptXL is not intended for users under the age of 13. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or email. Continued use of PromptXL constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, contact us at:
